research futures
Singular XQ Podcast
Singular XQ 4:38
Brian is a truth teller. He is direct, calls it like he sees it, and doesn't mince words. He and JP had an intense chat about what's been going in BPO and CX since AI hit the scene and he says a lot suprising and challenging
Singular XQ Podcast
Singular XQ 4:37 Farzin Farzad: "What is organizational justice?"
Farzin, a fan of crazy robot fighting movies and watching Total Recall with his grandma, is an organizational justice practicioner. He and JP talk about why it is different than DEI and moves beyond performative tokenism and empty gesture toward more equitable and democratic organizational cultures. A great complement to
Coming changes in accessibility be prepared
While of all the things to worry about, accessibility may be low on your list, there is a principle in business strategy as well as military strategy: aim small, miss small. Here is one thing to get right; now is not the time to double down on reducing accessibility and
design
The one about elegant design, a taxonomy of AI abuse, the CDK attack, anti-prime day, and why tech names everything after fruit.
If design isn't how a thing looks than what is it? Steve Jobs famously said it's not how it looks but how it works. We also know that he would rather die than produce something ugly; we agree. How it works is the most important thing
Singular XQ Podcast
Singular XQ Podcast: Season 4, Week 7
Today: What the hell does "AI" even mean any way? Houston, we have a taxonomy problem. This week's Human's of Singular XQ is another "Coffee with JP" where JP shares some notes she has for a keyword mapping project she is doing
Pigeonholes
Singular XQ Podcast
Singular XQ Podcast Season 4, Week 6
What does anthropology have to do with software development? The Humans of Singular XQ presents the lovely and irreplaceable Archana Shah, founding Core Advisory Board team member, brilliant technology researcher, and certified good human. Archana and JP explore how JP's roots with anthropology compare to Archana's
Singular XQ Rewatches Silicon Valley S1E5
Do you know what a dramaturge is? In this week's episode recurring co-host Aaron Beavers and JP chat with dramaturge and full professor Jane Barnette about episode 5 in Season 1 with a controversial mural that even makes Aaron uncomfortable. Dr. Barnette does not hestiate to dive in
Singular XQ Podcast
Singular XQ 4:36: Angela Harris
Are ERGs helping or masking organizational problems that have to be addressed with more urgency? Angela V. Harris delivers a provocative interview with JP on the importance of addressing racial and gender inequity in organizations.
AI
The one about waymo, the olympics, open-source victories, and gen ai and ux.
Is Waymo safe? Waymo just opened its waiting list to everyone in San Fran. However, there is an ongoing investigation into accidents these vehicles have and please remember this about all autonomous vehicles: their success is predicated on optimized urban roadways and strongly geofenced locations. That's a lot
Singular XQ Podcast Season 4, Week 5
Are strong human-centered design principles and human factors research still relevant? The Humans of Singular XQ kicks off another episode with one of our Human Factors Engineer PhDs in the general advisory and in the Knowledge Capital Index, Rebecca Grier, Ph.D. JP and Rebecca dig into a a lot